Stovall accepts returns and exchanges of non-damaged, non-made-to-order items provided you request the return within 5 days of receiving the order. Products must be in perfect condition and must be shipped back in their original packaging. Upon receiving your return and confirming that the item is in perfect condition, a refund will be issued via the same payment method used for purchase. The refund issued will equal the purchase price and any applicable taxes less a 3% restocking fee less return freight. We do not refund shipping charges for returns due to buyer’s regret. We do not accept returns on made to order or one of a kind orders.